AExcellent
True Method Pool Care - Service, Repair, and Remodel logo

True Method Pool Care - Service, Repair, and Remodel

Serves the Phoenix metro · family-owned

Google
4.9 · 68
In business
Not stated
ROC no.
Listed
Warranty
Mentioned
Request an estimate (480) 495-2334 truemethod.com

Why it’s an A

A · Excellent · 57 points

A starts at 55 points. The top score in the Valley today is 64.

  • Licence and insurance 8/9 Licensed, insured and bonded as stated on their site. ROC numbers earn nothing until they can be checked.
  • Credentials 0/14 Certifications, builder and equipment-maker programmes, and BBB accreditation, as stated.
  • Track record 1/14 Years since founding, and profiles on BBB, Yelp, Angi and similar.
  • Reviews 20/22 Google review count and average.
  • Service scope and terms 11/18 Warranty, permits, free estimates, financing, the scope of work they list.
  • Profile 17/22 Website, phone, description, how complete the facts are, social accounts.
“True Method Pool Care is a family-owned pool repair, renovation, and maintenance company serving Scottsdale, North Scottsdale, and North Phoenix.” What they say about themselves, read Oct 17, 2026

How we grade

From their website

What the company says on its own pages, checked Oct 17, 2026. We quote it; we have not verified it.

ROC licence
  • ROC 343114
  • ROC 343115
Listed on their website. We haven’t verified them. Check on ROC ↗
Prices they post
$ 175 /mo · Weekly Service Starting at $ 175 /mo Their page ↗

Their prices, not ours. They can change; confirm before work starts.

Family-owned
YesTrue Method Pool Care is a family-owned pool repair, renovation, and maintenance company serving Scottsdale, North Scottsdale, and North Phoenix.
Hours
Monday - Friday 7:00 am - 6:00 pm; Saturday 8:00 am - 2:00 pm
Service area
Scottsdale, North Scottsdale, North Phoenix, Phoenix, Mesa, East Valley, McDowell Mountain Ranch, DC Ranch, Grayhawk, Windgate Ranch, Scottsdale Mountain, Ancala, Desert Ridge, Thompson Peak Parkway

At a glance

As stated on their website.

  • Family-owned
  • Free estimates
  • Warranty mentioned
  • Leak detection
  • Replastering and resurfacing
  • Equipment repair

Specialties

  • weekly pool cleaning with 5 Every Time standard
  • full pool renovations
  • pool automation
  • lighting
  • chillers
  • salt systems
  • green pool treatment

Services

Main work

Also does

About True Method Pool Care - Service, Repair, and Remodel

True Method Pool Care is a family-owned pool repair, renovation, and maintenance company led by founder Roger Neill, who brings over 28 years of combined pool industry experience to every project. Unlike companies that focus only on cleaning, True Method handles everything from a broken pump to a full pool transformation under one roof.

  • Arizona ROC licensed pool repair and renovation contractors (#343114 & #343115)
  • Repairs for pumps, filters, heaters, lights, and leaks, plus pump and filter replacement
  • Green and cloudy pool treatment alongside weekly cleaning and chemical assessment
  • Full renovations, including remodeling, resurfacing, salt systems, and automation
  • Serving Scottsdale, North Scottsdale, and North Phoenix, with larger projects across Mesa and the East Valley

Homeowners can request a free on-site assessment for repair concerns, and every visit is backed by the company's 5 Every Time guarantee.

Reviews

4.9 from 68 Google reviews.

Yelp profile ↗

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